Shipping policy

Processing Time: Our handmade are made on demand. To make, package, and drop off your order to the post office may take 5-8 Business Days (Monday-Friday)

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Shipping Time: How long will it take to receive your order once dropped off at the post office. 

Shipping Time 3-8 Business Days (Monday-Friday)

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Refund policy

We don't accept cancellations

But please contact us if you have any problems with your order at reinosodesigns@gmail.com.

 

All sales are FINAL.

We do not accept returns or exchanges, including digital files.

We are not responsible lost or stolen packages that have tracking numbers and incorrect shipping address entered at checkout. 

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If your item is damaged, defective, or you received an incorrect item, please contact us immediately via email.

Customers have 2 days after their order was delivered to inspect their package and email us regarding issues with their order.

If we are not contacted within 2 days of you receiving your order, we are no longer able to resolve the issue. 

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